0333 220 2079If you're calling from abroad, call +44333 220 2079
Mon - Fri 9am - 8pm
Sat 9am - 4pm
Sun 10am - 4pm
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
0333 220 2004If you're calling from abroad, call +44333 220 2004
Mon - Fri 8am - 7pm
Sat 9am - 3pm
Sun 9:30am - 4pm
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
0333 222 6718If you're calling from abroad, call +44333 222 6718
Mon - Fri 8am - 7pm
Sat 9am - 3pm
Sun 10am - 4pm
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
0333 220 2037If you're calling from abroad, call +44333 220 2037
Mon - Fri 8am - 6pm
Sat 10am - 4pm
Sun 10am - 4pm
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
0333 220 2077If you're calling from abroad, call +44333 220 2077
Mon - Fri 9am - 8pm
Sat 9am - 4pm
Sun 10am - 4pm
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
0333 220 2079If you're calling from abroad, call +44333 220 2079
Mon - Fri 9am - 8pm
Sat 9am - 4pm
Sun 10am - 4pm
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
0333 220 2026If you're calling from abroad, call +44333 220 2026
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
You'’'ll receive your Cashback up to 90 days after the policy start date.
You'll receive your Cashback up to 90 days after the policy start date.
Give FOS a callFree for people phoning from a “fixed line” (for example, a landline at home).
Free for mobile-phone users who pay a monthly charge for calls to numbers starting 01 or 02.
0333 220 2079If you're calling from abroad, call +44333 220 2079
Mon - Fri 9am - 8pm
Sat 9am - 4pm
Sun 10am - 4pm
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
0333 220 2004If you're calling from abroad, call +44333 220 2004
Mon - Fri 8am - 7pm
Sat 9am - 3pm
Sun 9:30am - 4pm
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Give FOS a callFree for people phoning from a “fixed line” (for example, a landline at home).
Free for mobile-phone users who pay a monthly charge for calls to numbers starting 01 or 02.
0333 222 6718If you're calling from abroad, call +44333 222 6718
Mon - Fri 8am - 7pm
Sat 9am - 3pm
Sun 10am - 4pm
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
0333 220 2037If you're calling from abroad, call +44333 220 2037
Mon - Fri 8am - 6pm
Sat 10am - 4pm
Sun 10am - 4pm
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
0333 220 2077If you're calling from abroad, call +44333 220 2077
Mon - Fri 9am - 8pm
Sat 9am - 4pm
Sun 10am - 4pm
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
0333 220 2026If you're calling from abroad, call +44333 220 2026
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
You'’'ll receive your Cashback up to 90 days after the policy start date.
You'll receive your Cashback up to 90 days after the policy start date.
You can add Hire Vehicle cover if you're an existing Diamond car insurance customer. It's an optional add-on. It lasts up to 28 days, and you'll get a similar-sized car if yours is written-off or stolen and unrecoverable.
Covered for up to 28 days
A hire car for up to 28 days if your car is written off or stolen and unrecovered.
Similar-sized car
You'll receive a vehicle that's similar in size to the car that you are insuring with us, with an engine size up to 2.0L and up to seven seats.
Cover for all named drivers
Cover for all named drivers with a full licence in the hire car.
£400 alternative
£400 to cover travel expenses (or anything else you like) if you choose not to take up the hire car option.
Delivered to your door
We'll deliver the hire car to your home or work, ready to drive straightaway. We'll also give you £15 complimentary fuel when the car is delivered.
Our Hire Vehicle cover doesn't provide cover for:
We won't provide a vehicle that's the exact same make, model, size and fuel type as yours.
You may be confused how all this differs from courtesy car cover, which we include as standard in our comprehensive car insurance.
Below are the differences between courtesy cars and hire vehicles:
Courtesy
Hire
Vehicle
Included as standard
Repairable car
Written off (fault claim)
Stolen and unrecovered car
Cash alternative
We may provide a hire car if your claim is non-fault. This is known as non-fault hire, and we'll discuss this with you when you start a non-fault claim.
Courtesy cars are where you get a replacement while a garage repairs yours. It isn’t a like-for-like replacement.
Sometimes, you're left without a car while a claim settles. Hire Vehicle cover stops that from happening.
If you rely on your car, which most of us do, then it can provide a safety net. You know you won’t end up without a car, which helps reduce stress.
We’ll provide you with a similar size hire car or £400 to keep you moving without much fuss.
To read more about Diamond's Hire Vehicle cover options, take a look at our policy book (needs Adobe Acrobat Reader).
We've answered some of the most commonly asked questions to help you decide.
Call the Diamond claims line on 0333 220 2075 (Call fees | Opening hours) immediately after an insured incident. Once we confirm that your car has been written off, you'll be able to choose whether you'd prefer the hire car or the £400. If you choose the hire car, Diamond will advise Auxillis Services Limited, who administer the Hire Vehicle cover on your behalf, who will then contact you to arrange a convenient time and place to deliver your hire car. Or if you choose the £400 we'll arrange for this to be paid to you.
Diamond Hire Vehicle cover allows for up to 28 days of cover for policyholders. If you need your hire car for a longer period of time, you can extend the hire by contacting Auxillis Services Limited on 0344 571 2715 (Call fees | Opening hours).
